Cookie Policy

Last updated: August 12, 2025 | Effective date: August 12, 2025

We use cookies to improve your experience, analyse site performance, and deliver relevant content. This policy explains what cookies are, how we use them, and how you can manage your preferences.

What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us recognise your device, remember your preferences, and understand how you use our site.

Types of Cookies We Use

Cookie Type Purpose Examples
Essential Required for basic site functionality. Cannot be disabled. Session management, security tokens, load balancing
Performance Help us understand site usage and improve user experience. Google Analytics, page load speed monitoring
Functional Remember your preferences and personalise your experience. Language preferences, region settings, form data
Marketing Track effectiveness of our campaigns and deliver relevant content. LinkedIn Insights, conversion tracking, retargeting pixels

Third-Party Cookies

We work with trusted third parties who may set cookies on our behalf:

Analytics Partners

Google Analytics: Helps us understand how visitors interact with our website. Data is anonymised and retained for 26 months. View Google’s Privacy Policy

Microsoft Clarity: Provides heatmaps and session recordings to improve user experience. No personally identifiable information is captured. View Microsoft’s Privacy Policy

Marketing Partners

LinkedIn Insight Tag: Enables website analytics and retargeting for B2B audiences. View LinkedIn’s Privacy Policy

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and Security > Cookies
  • Safari: Preferences > Privacy > Cookies and Website Data
  • Firefox: Settings > Privacy & Security > Cookies
  • Edge: Settings > Privacy, Search, and Services > Cookies

Note: Disabling certain cookies may impact website functionality and your ability to access all features.

Cookie Duration

Cookies remain on your device for different periods:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain until their expiry date (typically 1-24 months) or until you delete them

Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. Check this page periodically for updates.

Contact Us

For questions about our use of cookies or this policy:

Email: legal@serpin.ai
Address: Serpin Ltd, 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom

Your Rights

Under GDPR, you have the right to:

  • Withdraw consent for non-essential cookies at any time
  • Request information about cookies we use
  • Object to processing based on legitimate interests

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